Welcome to this month's nimble®News!

Welcome to the latest edition of nimble®News. We’ve got loads to tell you about. After a fabulous response at the Learning Technologies Exhibition, we have launched new nimble®Courses, new features, and seen the arrival of some fantastic new customers!

Take a look at what we’ve been up to below...

Avoiding "remote control" learning

Having taught at a sixth form college for over 20 years, I often hoped that a remote control for my students would be invented that allowed me to push buttons entitled ‘BE QUIET!’, ‘SUBMIT HOMEWORK’ and rather selfishly ‘AT LEAST LOOK AS IF YOU ARE INTERESTED’. The genius that produced such a device would surely be richer than Zuckerberg and more revered throughout the teaching world!

Training IS sales!

Over the years I have come to appreciate that whether we are preparing for a face to face training delivery or designing eLearning, there are direct correlations between training and sales. We all know that we need to engage with our learners so that they ‘buy in’, and looking at training from a sales perspective has been extremely helpful. There are three specific points to consider.

eLearning - with personality

eLearning needs to be enjoyable, interesting, flexible and a means to consolidate knowledge. These were the goals of clothing retail giant, Cotton Traders, when they set out to introduce eLearning into their Contact Centre.

Cotton Traders opened in 1987, a business started by two stars of rugby union, Fran Cotton and Steve Smith. They began by selling sportswear and have now expanded their clothing retail empire with over one hundred shops in Britain and an online outlet.

Good Call - Autonet achieve "Highly Commended" call centre award

Many congratulations to Autonet Insurance Group, for achieving 'Highly Commended' in the ‘Best Use of Technology’ category in the Midlands & Yorkshire Contact Centre Awards 2016!

We’re proud to have played a small part in their success. It's a real achievement to be 'podium finishers' when the outright winner had a team of 30 people and other entrants were huge brand names.

Our eLearning Journey - Chant Productions

How do you grow a business which is all about performance, building engagement and being accessible? These 3 factors provided a real challenge to international opera singer Sean Ruane’s company Chant Productions (www.chantproductions.co.uk). Their mission is to not only provide inspirational opportunities for school children to sing but to get them doing it in front of thousands of people at sporting stadiums too! (Look out for them soon on Children in Need and at the Rugby League Four Nations tournament.)

Our eLearning Journey - In Good Company

How do you grow a business whilst balancing the demands of day-to-day pressures?
That’s the focus of this case study from ‘In Good Company’ - www.igcompany.co.uk
This consultancy provides accredited coaching training and Leadership Development and Jo Wheatley and Zoe Hawkins, its directors, are on a journey to extend their capacity beyond face-to-face training whilst adding value to the company’s training portfolio. Their journey began with a search.

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