Having taught at a sixth form college for over 20 years, I often hoped that a remote control for my students would be invented that allowed me to push buttons entitled ‘BE QUIET!’, ‘SUBMIT HOMEWORK’ and rather selfishly ‘AT LEAST LOOK AS IF YOU ARE INTERESTED’. The genius that produced such a device would surely be richer than Zuckerberg and more revered throughout the teaching world!
Welcome to this month's nimble®News!
Welcome to the latest edition of nimble®News. We’ve got loads to tell you about. After a fabulous response at the Learning Technologies Exhibition, we have launched new nimble®Courses, new features, and seen the arrival of some fantastic new customers!
Take a look at what we’ve been up to below...
Over the years I have come to appreciate that whether we are preparing for a face to face training delivery or designing eLearning, there are direct correlations between training and sales. We all know that we need to engage with our learners so that they ‘buy in’, and looking at training from a sales perspective has been extremely helpful. There are three specific points to consider.
eLearning needs to be enjoyable, interesting, flexible and a means to consolidate knowledge. These were the goals of clothing retail giant, Cotton Traders, when they set out to introduce eLearning into their Contact Centre.
Cotton Traders opened in 1987, a business started by two stars of rugby union, Fran Cotton and Steve Smith. They began by selling sportswear and have now expanded their clothing retail empire with over one hundred shops in Britain and an online outlet.
What does success mean to you?
Innovative car manufacturer Henry Ford said, “Coming together is the beginning. Keeping together is progress. Working together is success.”
It’s a philosophy we subscribe to at nimble®. We want great success for our customers but we don’t want them to feel they’re working on their own. We are always ready and willing to help.
Many congratulations to Autonet Insurance Group, for achieving 'Highly Commended' in the ‘Best Use of Technology’ category in the Midlands & Yorkshire Contact Centre Awards 2016!
We’re proud to have played a small part in their success. It's a real achievement to be 'podium finishers' when the outright winner had a team of 30 people and other entrants were huge brand names.
How do you grow a business which is all about performance, building engagement and being accessible? These 3 factors provided a real challenge to international opera singer Sean Ruane’s company Chant Productions (www.chantproductions.co.uk). Their mission is to not only provide inspirational opportunities for school children to sing but to get them doing it in front of thousands of people at sporting stadiums too! (Look out for them soon on Children in Need and at the Rugby League Four Nations tournament.)
How do you grow a business whilst balancing the demands of day-to-day pressures?
That’s the focus of this case study from ‘In Good Company’ - www.igcompany.co.uk
This consultancy provides accredited coaching training and Leadership Development and Jo Wheatley and Zoe Hawkins, its directors, are on a journey to extend their capacity beyond face-to-face training whilst adding value to the company’s training portfolio. Their journey began with a search.
The UK insurance industry is the largest in Europe and the third largest in the world. It plays an essential part in the UK’s economic strength, managing investments of £1.8 trillion (equivalent to 25% of the UK’s total net worth) and employs around 315,000 individuals. As such, eLearning247 are delighted to welcome insurance heavy-weight Autonet as a new customer.